Returns

Aladdin Marketplace gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for a full refund within 15 days of original purchase. Refunds will be made in the form of the original payment after the returning parcel is received by our company
Please note: We reserve the right to send back any product with visible signs of wear. Sale items are final sale and not eligible for refunds.

How to Make a Return

While Aladdin Marketplace does not charge any return or restocking fees, we are not responsible for the cost of return shipping. If you return your merchandise with our prepaid shipping label, the cost of shipping will be deducted from your return. please email [email protected] for return shipping address and information such as order number. Please be sure to clearly label the package with your name and order number, as we are unable to process any unlabeled returns. Once we receive it, we will promptly process a refund in accordance with our return policy.

Please note: Aladdin Marketplace is not responsible for shipping fees or lost returns.

How can I cancel my order?

You may cancel your order without any additional charge or obligation if the product has not been processed for shipping. In such case, please make your cancellation request via Email [email protected] To serve you better in the upcoming orders, we would kindly ask you to let us know your reason of cancellation.

When will I get paid for my cancellation request of a regular order paid by credit card?

refund will be made to your Credit Card within few days depending on your bank.